Quality
Quality at GR1T goes beyond engineering - it’s a promise. Every motorcycle is backed by rigorous standards, sustainable choices, and dedicated service, so you can ride with confidence today and tomorrow.
Homologation
GRT Motorcycles will be homologated and certified for use in the European Union by our manufacturing plant. Homologation is the process whereby our manufacturing operations and production models are certified for use on European roads. The homologation of GRT Motorcycles is covered by the EU Whole Vehicle Type Approval (WVTA) Regulation (EU) 168/2013. According to our current schedule, this means that both our street and scrambler models will be homologated and authorised for use on EU roads and highways by late 2026.
Quality Standards
All of our parts, whether sourced from third party suppliers or made by us internally, are certified according to CE Mark. If you have discovered a technical defect or flaw, or would like to report a quality issue, please contact our Customer Service and we will be glad to help you.
At GR1T Motorcycles, we are going through quality certification process according to the following standards in 2026 and early 2027:
- ISO 9001: Quality Management Systems
- ISO 14001: Environmental Management Systems
- IATF 16949: Automotive Quality Systems
- ISO 26262: Road Vehicles Functional Safety
- ISO / SAE 21434: Cybersecurity for Vehicles
- ISO / IEC 27001: Information Security Management Systems
We strive to provide excellent quality not just in design and manufacture, but also in customer service. If you have a quality complaint or issue, you can:
- As a customer, submit a support ticket online;
- Submit a complaint online
- Speak to our live customer service centre;
- Liase with the distributor who sold you your GR1T motorcycle, if relevant.
You can also reach out to us on social media if this makes you more comfortable.
Battery Replacement
All GRIT Batteries are sourced externally. They are covered by a warranty for normal driving conditions for up to 3 years and 36,000.
Your batteries can be replaced as follows:
- Within the warranty term: Please register for a battery replacement, either via GR1T or via the distributor from whom you have purchased your motorcycle.
- Outside the warranty term: You can purchase an all-new battery on our website or from your distributor.
Alternatively, you can swap your old batteries for new ones at your distributor or via GR1T's offices.
Logistics & Delivery
Although we have a small number of motorcycles available to purchase from our distributors, the real excitement at GR1T comes from ordering and configuring your own motorcycle.
Once constructed and tested, you will receive a notification asking you to confirm your delivery address. Our motorcycles can be delivered:
- To you directly
- To our network of GR1T stores
- To the distributor from whom you have purchased your motorcycle.
- Delivery is managed through reputable courier companies and you can track each stage of delivery.
Work with Us
If you are interested in working with GR1T Motorcycles as a distributor, we’d love to hear from you!
partners(at)gritmotorcycles.com
Meet Us at EICMA
Hall 9 Stand S57 | 4 - 9 November 2025
Esposizione Internazionale Delle Due Ruote